Privacy Policy

Last updated: September 22, 2025

1. Introduction

Maheen Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tutoring services, visit our website, or interact with us.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Student information (grade level, academic needs)
  • Payment and billing information
  • Communication preferences

Usage Information

  • Website usage and analytics data
  • Communication records
  • Service usage patterns

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing tutoring services and educational support
  • Communicating about our services and programs
  • Processing payments and managing accounts
  • Improving our services and website
  • Complying with legal obligations
  • Sending newsletters and educational content (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • File a complaint with the Privacy Commissioner of Canada

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.

8. Children's Privacy

We collect personal information about children under 13 only with parental consent. We take special care to protect children's privacy and ensure compliance with applicable laws.

9. International Transfers

Your personal information is stored and processed in Canada. If we need to transfer your information outside Canada, we will ensure appropriate safeguards are in place to protect your privacy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@maheenacademy.ca

Phone: 416-833-3410

Address: Mississauga, Ontario

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